{"id":1536,"date":"2025-04-08T12:50:09","date_gmt":"2025-04-08T12:50:09","guid":{"rendered":"https:\/\/tcyonefourzero.qcfixersolutions.com\/?page_id=1536"},"modified":"2025-05-26T06:32:53","modified_gmt":"2025-05-26T06:32:53","slug":"return-and-refund","status":"publish","type":"page","link":"https:\/\/drscalp.com.my\/zh\/return-and-refund\/","title":{"rendered":"\u9000\u8d27\u548c\u9000\u6b3e"},"content":{"rendered":"<style>.elementor-1536 .elementor-element.elementor-element-ad6e967 > .elementor-container{max-width:1400px;}.elementor-1536 .elementor-element.elementor-element-ad6e967{padding:100px 0px 0px 0px;}.elementor-bc-flex-widget .elementor-1536 .elementor-element.elementor-element-ba8da8b.elementor-column .elementor-widget-wrap{align-items:center;}.elementor-1536 .elementor-element.elementor-element-ba8da8b.elementor-column.elementor-element[data-element_type=\"column\"] > .elementor-widget-wrap.elementor-element-populated{align-content:center;align-items:center;}.elementor-1536 .elementor-element.elementor-element-ba8da8b.elementor-column > .elementor-widget-wrap{justify-content:center;}.elementor-1536 .elementor-element.elementor-element-ba8da8b > .elementor-element-populated{margin:0px 0px 0px 0px;--e-column-margin-right:0px;--e-column-margin-left:0px;}.elementor-1536 .elementor-element.elementor-element-f29599c{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:0px 0px 0px 0px;text-align:center;}.elementor-1536 .elementor-element.elementor-element-f29599c .elementor-heading-title{font-family:\"Arcon\", Sans-serif;font-size:53px;font-weight:600;text-transform:capitalize;line-height:50px;letter-spacing:-0.3px;color:#7CB338;}.elementor-1536 .elementor-element.elementor-element-f609b97{margin:30px 100px calc(var(--kit-widget-spacing, 0px) + 20px) 100px;text-align:left;color:#000000;font-family:\"Arcon\", Sans-serif;font-size:20px;font-weight:500;line-height:31px;letter-spacing:0.2px;}@media(max-width:767px){.elementor-1536 .elementor-element.elementor-element-ad6e967{padding:50px 20px 50px 20px;}.elementor-1536 .elementor-element.elementor-element-f29599c .elementor-heading-title{font-size:27px;line-height:1.3em;}.elementor-1536 .elementor-element.elementor-element-f609b97{margin:30px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;text-align:center;font-size:17px;line-height:1.5em;}}\/* Start Custom Fonts CSS *\/@font-face {\n\tfont-family: 'Arcon';\n\tfont-style: normal;\n\tfont-weight: normal;\n\tfont-display: auto;\n\tsrc: url('https:\/\/drscalp.com.my\/wp-content\/uploads\/2025\/03\/Arcon-Regular.ttf') format('truetype');\n}\n\/* End Custom Fonts CSS *\/<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1536\" class=\"elementor elementor-1536\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad6e967 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad6e967\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba8da8b\" data-id=\"ba8da8b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f29599c elementor-widget elementor-widget-heading\" data-id=\"f29599c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and Refund\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f609b97 elementor-widget elementor-widget-text-editor\" data-id=\"f609b97\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R Beaute Sdn Bhd ( 1370020-P) reserves the right to modify the policy at any time without prior notice. Please ensure that you have read through our terms &amp; conditions to avoid any misunderstandings.<\/p><p>We strictly do not allow refunds or exchanges for:<\/p><ul><li>Change of mind \/ interest<\/li><li>Errors you have made in your order<\/li><\/ul><p>It is the responsibility of customers who purchase our products to check the quantity and quality of their delivered order upon receiving it from our third-party logistics provider. Any discrepancies should be reported within 5 working days from the date of delivery.<\/p><p>We will only allow refunds for:<\/p><ol><li>Delivery Discrepancies<\/li><\/ol><ul><li>Failure of our third-party logistics partner to fulfil the order<\/li><li>Order is not delivered as per scheduled delivery date<\/li><li>Order is cancelled due to extenuating factors from R Beaute Sdn Bhd (e.g. peak periods)<\/li><li>Incorrect Order Quantity<\/li><li>There are missing items in the order<\/li><\/ul><p>* Please send along all the proof of discrepancy \/ photo and below info to info@rbeaute.com.my<\/p><p>\u2013 Bank Name<\/p><p>\u2013 Bank account number<\/p><p>\u2013 Bank registered account holder name<\/p><p>we will credit to your account within 3-5 working days<\/p><p>We will only allow exchanges for:<\/p><ol><li aria-level=\"1\">Delivery Discrepancies<\/li><\/ol><ul><li aria-level=\"1\">Wrong product(s) delivered<\/li><\/ul><p>Kindly drop us an email (info@rbeaute.com.my) &amp; attach clear snapshots of the hard copy invoice &amp; all products received. We will arrange a courier to retrieve the order at your convenient date &amp; time after we have verified your case.<\/p><p>Note: You will be required to return the goods in the same condition as delivered to you. We will not accept returned goods that show any signs of usage or damage.<\/p><ul><li aria-level=\"1\">Delivery of Defective Products<\/li><li aria-level=\"1\">Product received is of unsatisfactory quality \/ has a manufacturing defectKindly drop us an email (info@rbeaute.com.my) &amp; attach clear snapshots of hard copy invoice, nature of defect &amp; product batch code.<\/li><\/ul><p>Note: You will be required to return the goods by depositing the defective product to our company. We will not accept returned goods that are almost empty. If you are unable to return the goods (empty or already thrown out), no product exchange will be rendered.<\/p><p>&#8211; Refunds will be issued to the original payment method used for the purchase.<\/p><p>Find us at:<\/p><p><strong>R BEAUTE SDN. BHD. (1370020-P)<\/strong><\/p><p>LOT L4-11, Kompleks Perniagaan,<br \/>No.3, Jalan Bangsar, KL Eco City, 59200 KL.<\/p><ul><li>03-2202 2221<\/li><li>info@rbeaute.com.my<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Refund R Beaute Sdn Bhd ( 1370020-P) reserves the right to modify the policy at any time without [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1536","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/drscalp.com.my\/zh\/wp-json\/wp\/v2\/pages\/1536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drscalp.com.my\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drscalp.com.my\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drscalp.com.my\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drscalp.com.my\/zh\/wp-json\/wp\/v2\/comments?post=1536"}],"version-history":[{"count":12,"href":"https:\/\/drscalp.com.my\/zh\/wp-json\/wp\/v2\/pages\/1536\/revisions"}],"predecessor-version":[{"id":2793,"href":"https:\/\/drscalp.com.my\/zh\/wp-json\/wp\/v2\/pages\/1536\/revisions\/2793"}],"wp:attachment":[{"href":"https:\/\/drscalp.com.my\/zh\/wp-json\/wp\/v2\/media?parent=1536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}